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Sanz Solutions

Concierge pharmacy

Playbook

MSSP survival kit

Outline complete · waiting on payer quotes

MSSP Survival Kit

Owner: Derek Sanz
Status: Outline complete · Waiting on payer quotes
Last updated: 2026‑02‑16


1. Program Pillars

  1. Attribution & Benchmark Hygiene — monthly prospective roster review, RAF refresh, AWV automation.
  2. Pharmacy Intervention Layer — deprescribing, GLP‑1/SGLT2 adoption, infusion and specialty spend oversight.
  3. Fast Escalation Infrastructure — 24/7 nurse line decision tree, community paramedicine partners, EMS + home care integration.

2. Required Infrastructure

Asset Description Owner
MSSP command dashboard Real-time attribution, financial “leak” tracker, risk segmentation heat map Analytics
Pharmacy consult line SLA ≤2 business days, templated consult note in EHR Clinical pharmacy
Transitional care workflow 48-hour TCM call, med-rec checklist, post-discharge pharmacist touch Nursing + pharmacy
Community resource spine Transportation, SNF/HHA roster, social support pathways Care coordination

3. Pharmacy-Led Services

  • 48-Hour Post-Discharge Call: Medication reconciliation, SDOH screen, follow-up scheduling.
  • Polypharmacy review: ≥12 meds or ≥5 high-risk classes flagged in dashboard.
  • Infusion site-of-care optimization: Biosimilar conversions, home vs. outpatient infusions, specialty pharmacy oversight.

4. Financial Guardrails

Metric Target
SNF average length of stay ≤20 days
ED visits per 1,000 <150
Pharmacy PMPM variance ±$90 vs. risk-adjusted benchmark
GLP-1/SGLT2 uptake (eligible cohort) ≥40%
AWV completion ≥75%

5. Communication Toolkit

  • Provider one-pager: Referral workflow, consult SLA, sample documentation.
  • Patient FAQ: 24/7 support instructions, medication refill access, escalation ladder.
  • Care coordinator script: Color-coded decision tree for triage and pharmacy consult triggers.

6. Metrics Dashboard Starter

KPI Goal Data Source
7-day post-discharge contact rate ≥85% Care management platform
Medication reconciliation completion ≥90% Pharmacy log
Avoidable ED per 1k <140 Claims/ADT
GLP-1 utilization (eligible) >40% EHR + Rx claims
AWV completion ≥75% EHR

7. Action Plan

  1. Payer engagement: finalize shared-savings advance arrangements (Humana, BCBS FL) — owner: biz dev.
  2. Documentation: deploy standardized pharmacist consult template in EHR — owner: informatics.
  3. Training: care coordinator refresher on escalation script by Feb 28 — owner: nursing education.
  4. Quality alignment: sync CMS Web Interface / eCQM needs with pharmacy measures — owner: quality team.

Contact: valuebased@sanzsolutions.com | 813‑XXX‑XXXX